FAQ - Local Flavours Tours: Geneva Gourmet Food Tour

Faq

Click on the following topics to find answers to frequently asked questions.

How Local Flavours works

geneva gourmet food tour

1. FIND

Choose your tour.

geneva food tours

2. BOOK

You found the food tour you want?

Book directly on line or call  us.

Just as you wish.

Local Flavours Tours

3. ENJOY

You’re there!

Let’s enjoy this memorable experience together!

food tours geneva

Top 5

1. What is a chocolate tour?

A delicious, expertly-guided and fun adventure through Geneva: visiting the finest chocolate boutiques and sampling their specialities, learning about chocolate and its history, as well as about Geneva, its artisans and discovering places and anecdotes that not even locals know about.

2. Do I have to book a ticket in advance?

Yes, advance ticket purchase is required. Events typically sell out quickly. To maximize your chances of getting the date, time, and number of tickets you prefer, please book well in advance.

3. When should I take my Chocolate Tour?

At the beginning of your trip! This is the #1 insight that we hear from our guests. Your expert Tour Guide will be able to share additional recommendations, local tips, and other must-do activities!

4. How much Chocolate do we eat?

We will visit at least 5 unique locations. We think quality is more important than quantity and we want you to have an enjoyable experience rather than a race around town looking in windows.  However, our goal (and promise!) is that if you accept everything you’re offered to taste then you will be completely chocolate-ed out by the end of the tour!    

5. How do you choose the tour stops?

We handpick every one of our tastings and tasting locations. These are chocolatiers we genuinely love to visit with our own friends and family. We pay our tasting locations for the chocolate tastings and we work together as partners in making memorable experiences for our guests.

Chocolate Tasting/Dietary Restrictions related

1. What is a chocolate Tour?

A delicious, expertly-guided and fun adventure through Geneva: visiting the finest chocolate boutiques and sampling their specialities, learning about chocolate and its history, as well as about Geneva, its artisans and discovering places and anecdotes that not even locals know about.

2. Who goes on a chocolate tour?

Anyone who enjoys eating chocolate, or wants to see (and taste!) the city in a different light. You don’t have to be a chocolate connoisseur to come along (though you probably will be on your way to becoming one by the end!). 

3. How Many Places do we visit?

We will visit at least 5 unique locations. We think quality is more important than quantity and want you to have an enjoyable experience rather than a race around town looking in windows.  However, our goal (and promise!) is that if you accept everything you’re offered to taste then you will be completely chocolate-ed out by the end of the tour!  

4. Dietary restrictions

Unfortunately, we are unable to guarantee substitutions for all dietary restrictions such as: Gluten-Free, Vegan, and other food allergies. You’re welcome to join us, but you may miss out on a number of tastings.

If you leave us a note in your online ticket purchase, we will order alternate tastings wherever possible. In all cases, our tour guides will inform the group of the ingredients in tasting and leave it to the final discretion of each guest to partake.

PLEASE NOTE, we cannot guarantee that cross-contamination may not occur due to the nature of our tasting locations. If you have severe food allergies, please contact us at info @localflavourstours.com before purchasing tickets.

5. Should I eat anything before the tour?

We recommend that you eat a light, savoury breakfast before joining us for the tours.

Who can attend?

1. Are there age restrictions?

Children are welcome, but please bear in mind that some children have a limited attention span and therefore a 3 hour tour may not be appropriate for them. Parents know their children best and should assess the situation individually. Since there is a lot of standing and walking, please consider this when deciding whether the tours and events are appropriate for your child.

 

If your child is 2 years of age or younger and will not be eating, you will not need to purchase a ticket for him/her. If your child is 3 years of age or older, you will need to purchase a child ticket for him/her, regardless if he/she will be eating.

 

2. How physically fit do I have to be to enjoy the tour?

The walking tours require a certain level of physical stamina. We are on our feet for approximately 3 hours. Tastings are on the go and seating opportunities can be limited and sporadic. Be prepared to cover about 2.1 km, which includes a slight hill. Tastings are on the go and seating opportunities are limited and sporadic.

3. Is the tour accessible by wheelchair?

Unfortunately, wheelchairs are not recommended, due to the tight spaces in the establishments we visit. The Old Town is a historical district, which means that there are areas that are not ADA compliant. As well, the tour utilizes narrow sidewalks, cross uneven cobble stone streets, traverse certain staircases and utilises the boat to cross from the left bank to the right bank of the lake. Some of the artisans and businesses we visit are very small, and are not wheelchair  accessible in a tour group of up to 16 guests.

4. How about my dog?

Due to the various food establishments we visit, pets of any kind are not allowed.

Purchasing Tickets

1. Do I have to Purchase a ticket in advance?

Yes, advance ticket purchase is required. Events typically sell out quickly. To maximize your chances of getting the date, time, and number of tickets you prefer, please book well in advance.

2. Can I get a refund or reschedule my ticket?

NON-REFUNDABLE, CANNOT BE RESCHEDULED:

Once purchased, tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event.

ACTIVITY TAKES PLACE RAIN OR SHINE:

The activity runs regardless of weather conditions. In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability).

TICKETS ONLY VALID FOR SELECTED EVENT. CASH PAYMENTS AND WALK UP TRAFFIC ARE NOT ACCEPTED

When purchasing tickets, review all booking details carefully as tickets cannot be exchanged for another event, date and/or time. All participants must purchase a full-priced ticket in advance, even if they do not wish to participate in food tastings.

3. If the food tour is sold out can I get on a waiting list?

Sorry, we do not currently offer a waiting list.

4. Is there a minimum number of guests that must be registered before a tour will run?

No there is no minimum number of guests needed to register for the tour to run. We will be running the tour even for one guest.

5. What is the maximum number of guests on a tour?

The maximum number of guests on a tour is 15.

6. Are gift certificates available?

Not yet, but we hope there will be soon.

7. What is the additional pricing on my ticket?

There is a 3 CHF ticketing fee per ticket purchased.

8. Do you offer discounted tickets for children and seniors?

Children aged 2-12 can benefit from discounted children tickets. Unfortunately, we do not have a special price for seniors.

9. If I am bringing an infant/very young child do I need to Purchase a ticket for them?

Children 2 years old and under who will not be eating do not require a ticket. However, please email us in advance to let us know that you’ll have a little one with you! Child tickets are required for children over 3, regardless of whether they will be participating in tastings.

Tour Logistics

1. How much walking is involved?

We walk at a moderate pace, pausing often to share interesting facts. We cover about 2.1 km over the 3-hours. 

2. Boat Transfer

If weather permits we will take La Mouette – Geneva’s public transport boat.  Please inform us in advance if you are vulnerable to sea-sickness. The alternative would be to cross the Pont du Mont Blanc on foot.

3. Does the tour end in the same place it begins?

The events all end within a few blocks of the starting point.

4. What happens if it rains or it snows?

All tours and events are held rain or shine. If it’s hot we can usually substitute the hot chocolate for an iced chocolate drink or chocolate ice cream. If it snows the hot chocolate will warm you up before we set off. We do suggest you bring appropriate clothes for the weather, and an umbrella if you think it will rain. 

5. Can I shop on the tour?

We ask that you please wait to shop until after the tour so that we can stay on schedule and continue with the informative tour and food tastings in a timely manner. Allow time at the end of the tour to return to your favourite stores and vendors.

6. Are Bathroom available on the tour?

Yes, bathrooms are available throughout our tours and events. However, we strongly recommend that you use the facilities before meeting up, so that we can stay on schedule and maximize our tastings! 

7. Are tours offered in English?

Yes, we only offer tours in English at this time.

7. Are cameras allowed on the tour?

Yes! In fact, we strongly encourage participants to take photos during our events. However, we do not allow video cameras or tape recorders to record the events in their entirety without prior written consent.

Others

1. Do your tours have anything to offer someone living in geneva?

Locals join us all the time and have a blast! Amazing chocolate, history, and expert tips – it’s a great way to fall in love with your own city.

2. Does the Tour guide accepts gratuities?

If you enjoyed your Tour Guide’s services, gratuities are always appreciated. The standard gratuity in the service industry is 15%.

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